Privacy Policy & Disclaimer

Privacy Policy for Rhiannon-Amber Leavett -Director & GDPR Officer - The Equestrian Business Specialist Limited Effective Date: 13 May 2024 Welcome! Thank you for visiting my website, I'm Rhiannon-Amber Leavett and I provide consulting and support services to help equestrian businesses thrive. I'm committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how I collect, use, and disclose information that may be used to identify you ("personal data") when you visit my website or use my services. What Information Do I Collect? I collect personal data in a few different ways: Contact Forms: When you fill out a contact form to inquire about my services or subscribe to my newsletter, you may provide your name, email address, and other relevant details. Cookies: Like many websites, I use cookies to track user behavior and improve the website experience. These cookies collect information such as your browsing history on my site and your IP address. (See detailed explanation of cookies in a separate section below)
How Do I Use Your Information? I use your personal data for the following purposes: To Provide Services: I use your information to respond to your inquiries, deliver my services, and send you relevant information (e.g., invoices, service updates). To Improve My Website: I analyse website traffic data to understand how users navigate my site and make improvements to the user experience. To Send Marketing Communications: With your consent, I may use your email address to send you newsletters, special offers, and updates about my services. You can unsubscribe from these communications at any time. Sharing Your Information: I will never sell or rent your personal information to third parties. I may share your information with trusted service providers who assist me in running my business, such as email marketing platform (I use Mailerlite)or payment processors.(I use Stripe and PayPal) These providers are contractually obligated to keep your data secure and only use it for the specific purpose for which it is shared.
If you would like to know more about how these external service providers manage your data, please refer to their respective privacy policies on their websites. I will only disclose your personal information when required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or protect the rights of myself or others. Your Control Over Your Information: You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving marketing communications from me. 

Here's how: Unsubscribe: You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of any email I send you. Contact Me: You can also contact me directly at [email protected] to request access to, update, or delete your information. Data Retention: I will retain your personal information for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required or permitted by law. Cookies: Cookies are small text files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences over time. The cookies I use on this website are: Essential Cookies: These cookies are necessary for the website to function properly. Analytics Cookies: These cookies help me understand how users interact with my website, such as which pages they visit and how long they stay on each page. This information helps me improve the website experience. Marketing Cookies: These cookies may be used to track your browsing activity across different websites and build a profile of your interests. This information is then used to deliver targeted advertising.
You can control your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies altogether. However, please be aware that disabling cookies may limit your ability to use certain features of this website. Security: I take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction and follow the best data handling practises as outlined by The ICO -which you can read HERE However, please understand no website is completely secure. Children's Privacy: My website is not directed towards children under the age of 13. I do not knowingly or intentionally collect personal information from children under 16. Changes to this Privacy Policy: I reserve the right to update this privacy policy from time to time. I will post any changes on this page and encourage you to review this policy periodically.
I will review this policy annually inline with legal requirements outlined by The ICO (Information Commissioner's Office) and sooner if changes are made to the UK laws and regulations. Contact Me: If you have any questions about this privacy policy, please contact me at [email protected] as the company's GDPR officer I would be more than happy to assist you. By using this website, you agree to the terms of this privacy policy.
Disclaimer for Varied Coaching Results and Limitations Individual Effort and Results: The information, advice, strategies, and guidance provided through my services (including consultations, coaching programs, and website content) are intended for general informational purposes only. While I strive to provide valuable insights and support and I am qualified in my fields of expertise, the results you achieve from working with me depend heavily on your own commitment and effort and your choice to follow the advise and recommendations I give. No Guarantees: I cannot and do not guarantee any specific business results, increased revenue, mindset shifts, or other outcomes from working with me. 
Your success depends on a variety of factors, including your dedication, implementation of strategies, market conditions, and external variables.
While I will always consider these external factors and we will cover them at length in consultations when we create a SWOT and STEEPLE analysis of your business, I cannot be held responsible for the results you achieve while working for me. No reviews, testimonials success stories are to beconsidered as a guarantee.
PLEASE NOTE: no guarantees or promises of specific outcomes made prior to May 13th, 2024, are no longer considered valid. This disclaimer reflects my current approach to consultancy, which emphasises individual effort and the variability of results. Personal Responsibility: You acknowledge that you are solely responsible for all decisions you make regarding your business or personal life, both during and after our coaching engagement. Scope of Services: My expertise lies in business consulting and coaching. While we may touch upon areas with legal or financial implications, I am not a lawyer or chartered/certified public accountant. my advise and programmes are not a substitute for professional legal or financial advice. Seek Professional Guidance: It's recommended that you always consult with a qualified professional for specific legal and financial matters relevant to your business and location.
Mental Health Support: While I am a qualified Mental Health First Aider and have studied sales psychology and basic neuroscience, I am not a licensed medical professional of any kind. I am not a therapist, doctor, nurse, psychologist or psychiatrist. My services and products are not a substitute for professional mental health care. Seeking Professional Help: If you are experiencing a mental health crisis, or require ongoing support, I can sign post you to professional help from a qualified therapist, psychiatrist, or counselor or mental health crisis charity. 
I can provide you with resources and help you find the right professional for your needs.
If I am in fear that you are a danger or risk to yourself or anyone else I am obligated to contact emergency services in your area to keep you and others safe.
Disclaimer for International Clients: If you operate your business outside of the region I am based in (United Kingdom) please seek information and professional advice specific to your local regulations and legal requirements. By engaging my services, you acknowledge and agree to the terms of this disclaimer.

The Equestrian Business Specialist

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